Ordering Information

Illicit LLC is privately owned and operated. Our operations have years of experience in the industry. We strive for 100% customer satisfaction. At any time you are not satisfied, please contact us main@illicit-llc.com or (888) 638-3633.

We strive to process all orders same day for orders received by 5:00 p.m. (PST). Orders received after 5:00 p.m. (PST) will be processed the following day. In some circumstances, orders will have a 1-2 day processing time. Please Note:  Processing time does not mean and/or include shipping time. Also, processing time does not apply on US Holidays.

We welcome phone orders, (888) 638-3633, Monday – Friday 8:00 a.m. – 5:00 p.m. (PST).  Due to high volume peak times, you can also leave an order on our voicemail. Please remember, you can place an order online 24/7.

Payment Methods

Our online store Visa and Mastercard. If you prefer, you can call Customer Service directly with your payment.

Shipping Information

Orders are shipped 2-3 from processing time. We offer free shipping within the United States only on standard shipping. International shipping charges apply for international orders. International shipping quotes are provided in our cart so you are aware of the charges before checkout.

All shipments are discreet.

Please Note:  Majority of our products are shipped from California, United States. Some products are drop shipped from overseas, causing additional delayed times. We are in process of transitioning all inventory to be shipped from the USA to alleviate the delayed times.

Refunds and Returns

Please visit our Refunds and Returns page.